Service Agreement

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RCS Coatings Estimates

RCS Coating is an concrete coatings service company that refers professionals to you! You agree that the prices are subject to change and price to be paid is calculated onsite after a service pro confirms all services, square footage, and any add-ons desired by you.

Any price estimates are based on our referred professionals prior experience, sometimes without an inspection, and are based on information provided by the Customer.
If at the commencement or during the course of providing the Service, it is apparent that the actual cost of the Service will exceed the quote provided by our expert team, our service professionals will provide the Customer with the option to pay an increased fee to complete the service or pay the quoted amount without the service being completed.

Complaints

You agree to inform RCS Coatings via email within 48 hours if you are dissatisfied for any reason with the Service provided.  We will attempt to remedy reasonable complaints.

Payment Terms

The Customer agrees to pay our service team in full when the service is complete unless otherwise agreed in advance in writing. You authorize to charge the credit card on file if no cash or check payment received. All outstanding invoices 14 days and over are subject to a late payment fee of $25 plus any outstanding balance. If no payment is received immediately after service completed, the customer authorizes our referred professionals to charge the customer credit card in the full amount of the invoice.

Coupon/ Offers/ Discounts

All coupons must be submitted during scheduling an appointment online or with a scheduler. Our service teams will charge the customer the full price for services if the customer did not notify them about a coupon at the time of scheduling. Any and all coupons or offers only can be used once. Limit 1 per customer. Referral discount codes can be used one time per household and only if a referral scheduled a professional service with our team.

Soliciting Policy

You agree not to solicit for hire any staff member introduced to you by RCS Coatings for any concrete-related services. If you are found to have solicited one of our team members please be advised you will be flagged in our system and you won’t be able to schedule a service with us anymore. We reserve the right to seek legal protection to compensate us if needed for the time and money spent to find and train our employees.